If you’re looking for a powerful email marketing platform that’s beginner-friendly, affordable, and packed with automation tools, Brevo is one of the best choices available today.
Many people know Brevo as “the platform formerly called Sendinblue,” but over the last few years it has evolved into much more than just an email sender. Today, Brevo combines:
- Email marketing
- SMS marketing
- CRM tools
- Marketing automation
- Transactional emails
- Landing pages
- Customer communication tools
…all inside one dashboard.
In this complete tutorial, you’ll learn:
- What Brevo is
- How to create an account
- How to build your email list
- How to send your first campaign
- How automation works
- How to improve open rates
- Common beginner mistakes
- Whether Brevo is worth using in 2026
This guide is written for complete beginners, so you don’t need any technical experience.
What Is Brevo?
Brevo is an all-in-one marketing platform that helps businesses communicate with customers through email, SMS, automation, and CRM tools.
Instead of using separate tools for:
- newsletters,
- customer management,
- transactional emails,
- and marketing automation,
Brevo combines everything together.
That’s one of the biggest reasons why small businesses and creators love it.
Why Brevo Became So Popular
Many email marketing tools become very expensive as your subscriber list grows.
For example:
- Some platforms charge based on contact count
- Others lock automation behind expensive plans
- Some require multiple third-party tools
Brevo became popular because it offers:
- affordable pricing,
- generous free features,
- and powerful automation tools.
Even beginners can start sending professional campaigns within an hour.
Step 1: Creating Your Brevo Account
The first step is visiting the official Brevo website and creating a free account.
The signup process is simple:
- Enter your email
- Create a password
- Verify your email address
- Add your business information
After signing up, Brevo will guide you through an onboarding setup.
You’ll usually be asked:
- what type of business you have,
- how many contacts you own,
- and what kind of emails you plan to send.
This helps Brevo customize your dashboard.
Step 2: Understanding the Dashboard
When you first log in, the dashboard may look overwhelming.
But Brevo is actually organized into a few simple sections:
Campaigns
This is where you create newsletters and email campaigns.
Contacts
Your subscriber list is stored here.
Automation
This section lets you create automatic workflows.
Transactions
Used for order confirmations, password resets, and transactional emails.
Conversations
A communication inbox for customer support and live chat.
Once you understand these sections, the platform becomes much easier to use.
Step 3: Importing Your Email List
Before sending emails, you need contacts.
Brevo allows you to:
- upload CSV files,
- manually add contacts,
- or connect signup forms.
How to Import Contacts
- Go to “Contacts”
- Click “Import Contacts”
- Upload your CSV file
- Match the fields correctly
- Confirm the import
Brevo supports fields like:
- first name,
- email,
- phone number,
- company name,
- and custom tags.
Important Tip About Email Lists
Never upload random email addresses from the internet.
You should only email people who:
- subscribed willingly,
- joined your newsletter,
- or became customers.
Sending spam emails can damage your sender reputation and hurt deliverability.
Step 4: Creating Your First Email Campaign
This is where things become exciting.
To create your first campaign:
- Click “Campaigns”
- Select “Create Campaign”
- Choose “Email Campaign”
You’ll then configure:
- subject line,
- sender name,
- recipient list,
- and email design.
Choosing a Good Subject Line
Your subject line determines whether people open your email.
Bad example:
- “Newsletter #4”
Better examples:
- “5 AI Tools That Save Hours Every Week”
- “How Small Businesses Use Automation to Grow Faster”
- “The Marketing Mistake Most Beginners Make”
Good subject lines create curiosity without sounding spammy.
Designing Your Email
Brevo includes a drag-and-drop email editor.
You can add:
- text,
- images,
- buttons,
- dividers,
- videos,
- social links,
- and product sections.
Even beginners can build professional emails without coding.
Best Practices for Email Design
Many beginners make emails too crowded.
A better approach is:
- short paragraphs,
- clear spacing,
- strong headings,
- and one main call-to-action.
Simple emails often perform better than complicated designs.
Step 5: Sending Test Emails
Before sending your campaign to everyone, always send a test email.
This helps you check:
- formatting,
- mobile responsiveness,
- broken links,
- and spelling mistakes.
You’d be surprised how many businesses forget this step.
Step 6: Understanding Email Deliverability
One reason marketers like Brevo is its strong deliverability.
Deliverability means:
“Will your email actually arrive in the inbox?”
Because even the best email is useless if it lands in spam.
How to Improve Deliverability
Use a Professional Domain
Instead of:
Use:
Avoid Spammy Words
Too many words like:
- FREE!!!
- GUARANTEED!!!
- MAKE MONEY FAST!!!
can trigger spam filters.
Clean Your Email List
Remove inactive subscribers regularly.
Send Consistently
Consistent sending patterns build trust with email providers.
Step 7: Using Automation
Automation is where Brevo becomes extremely powerful.
Instead of manually sending every email, automation allows workflows to run automatically.
For example:
Welcome Sequence
When someone joins your newsletter:
- Send welcome email
- Wait 2 days
- Send tutorial email
- Wait 3 days
- Send product recommendation
This entire process happens automatically.
Popular Brevo Automation Ideas
Abandoned Cart Emails
Recover lost sales from online stores.
Lead Nurturing
Educate subscribers before selling.
Re-engagement Campaigns
Bring inactive users back.
Birthday Emails
Send personalized promotions automatically.
Post-Purchase Emails
Build customer loyalty after sales.
How to Build Your First Automation
Inside Brevo:
- Open “Automation”
- Choose a template
- Select a trigger
- Add actions
- Publish workflow
Triggers can include:
- email signup,
- purchase,
- page visit,
- or link click.
This is one of the features that makes Brevo competitive with much more expensive platforms.
Step 8: Understanding Segmentation
Not every subscriber should receive the same email.
Brevo allows segmentation based on:
- behavior,
- location,
- engagement,
- purchases,
- and custom tags.
For example:
- active readers,
- paying customers,
- or inactive subscribers.
Segmentation usually improves:
- open rates,
- click rates,
- and conversions.
Step 9: Using SMS Marketing
One unique advantage of Brevo is built-in SMS marketing.
Businesses can send:
- reminders,
- discounts,
- alerts,
- and updates.
SMS messages often have much higher open rates than emails.
This is useful for:
- restaurants,
- clinics,
- ecommerce stores,
- and appointment-based businesses.
Step 10: Understanding Analytics
After sending campaigns, Brevo provides analytics like:
- open rate,
- click-through rate,
- unsubscribe rate,
- bounce rate,
- and device usage.
This data helps improve future campaigns.
What Is a Good Open Rate?
Open rates vary by industry, but generally:
- 15%–20% = average
- 20%–30% = strong
- 30%+ = excellent
Improving subject lines and segmentation can increase open rates significantly.
Common Beginner Mistakes
Sending Too Many Emails
People unsubscribe when overwhelmed.
Ignoring Mobile Design
Most users open emails on phones.
Using Huge Images
Large images slow loading speed.
Writing Long Paragraphs
Shorter text is easier to read.
No Clear Call-To-Action
Every email should guide readers toward one action.
Is Brevo Good for Bloggers?
Yes.
Bloggers can use Brevo to:
- grow email lists,
- send newsletters,
- promote affiliate content,
- automate welcome sequences,
- and build audiences.
Many creators underestimate how valuable email subscribers become over time.
Social media algorithms change constantly.
An email list belongs to you.
Brevo vs Other Platforms
Brevo vs Mailchimp
Brevo is usually cheaper and includes better automation pricing.
Brevo vs ConvertKit
ConvertKit is creator-focused, while Brevo is more business-focused.
Brevo vs HubSpot
HubSpot is powerful but significantly more expensive.
Brevo vs ActiveCampaign
ActiveCampaign has advanced automation, but Brevo is often easier for beginners.
Who Should Use Brevo?
Brevo is ideal for:
- small businesses,
- ecommerce stores,
- freelancers,
- creators,
- bloggers,
- SaaS startups,
- and agencies.
Especially if you want:
- affordability,
- automation,
- and multiple communication tools in one place.
Final Thoughts: Is Brevo Worth It in 2026?
For most beginners and growing businesses, the answer is yes.
Brevo offers a strong balance between:
- simplicity,
- affordability,
- and advanced features.
Instead of paying for:
- separate email tools,
- CRM software,
- automation platforms,
- and SMS systems,
you can manage everything in one dashboard.
If you’re starting email marketing for the first time, Brevo is one of the best platforms to learn with.
And if your business grows later, Brevo still has enough advanced features to scale with you.
Frequently Asked Questions
Is Brevo free to use?
Yes. Brevo includes a free plan with limited daily email sending.
Can beginners use Brevo?
Absolutely. The interface is beginner-friendly.
Does Brevo support automation?
Yes. Automation is one of its strongest features.
Can Brevo send transactional emails?
Yes. You can send receipts, confirmations, and password reset emails.
Is Brevo good for ecommerce?
Yes. Especially for abandoned cart emails and customer automation workflows.
Does Brevo support SMS marketing?
Yes. SMS campaigns are built directly into the platform.